Appointments

Booking

Ixencion is preparing a clear appointment pathway for the current telehealth service.

The first appointment process needs to confirm the practical setting, fee arrangements, referral context where relevant, and whether telehealth is an appropriate format for the concern.

Before your first appointment

Before a first session, the practice may need to confirm:

• whether telehealth is appropriate for the current concern
• the relevant fee, deposit, and cancellation terms
• whether a referral or Mental Health Treatment Plan applies
• the practical details needed to support a safe and workable telehealth session
• what documents or information are needed before the appointment goes ahead

Privacy and documents

Detailed clinical material should be provided through the practice’s secure channels rather than general web contact pathways.

The Telehealth and Fees pages explain the practical setting and payment model in more detail.