For referrers

Referrer information

Ixencion is a private psychology practice currently delivered by telehealth.

The practice offers 50-minute video appointments where telehealth is appropriate and where the client can engage safely and privately in that setting.

Practice model

Ixencion is a clinician-delivered private practice led by Chris Humphrey.

Its central point of view is that the person in therapy should remain central to the encounter, not secondary to administrative flow or generic support language. In practical terms, that means a bounded outpatient setting with attention to suitability, access, and the quality of the therapeutic work.

Referral fit

Referral may be appropriate where the client is likely to engage well through video telehealth, has sufficient privacy and technology, and does not require urgent local response, a higher level of care, or multidisciplinary coordination beyond the current service model.

Medicare and referral context

Eligible Medicare referrals may be considered where referral requirements are met and telehealth is appropriate for the presentation.

Referral validity, claimed session counts, eligibility, and rebate arrangements should be confirmed before a client relies on a Medicare rebate.

Documents and communication

Referral letters and supporting documents should be sent through the practice’s secure channels. Referrers should avoid sending sensitive clinical material through general website forms.